Privacy Policy
At Lasting Legacy, accessible from lasting-legacy.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lasting Legacy and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in lasting-legacy.co.uk. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
We collect the following personal information from you:
Contact information, such as your name, email address, and phone number
Demographic information, such as your age, gender, and location
Information about the deceased, such as their name, date of birth, and date of death
Photos, videos, and other imagery you provide of the deceased and other people associated with them
The story of the deceased's life
How we use your personal information
We use your personal information to:
Create and deliver your memorial video
Communicate with you about your order and the status of your video
Improve our services
Market our services to you
How we share your personal information
We will not share your personal information with any third parties without your consent. However, we may share your personal information with the following third parties:
Service providers who help us to create and deliver your memorial video and QR Code memorial (such as memorial and plaque creators)
Funeral homes, and other businesses that you have instructed us to share your video with
Your choices
You have the following choices regarding your personal information:
You can choose not to provide us with any personal information. However, if you do not provide us with certain personal information, we may not be able to create and deliver your memorial video.
You can choose to withdraw your consent to our use of your personal information at any time. To do so, please contact us here privacy@lasting-legacy.co.uk
Data security
We take steps to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information.
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy
Which third parties view/process your data
Lasting-legacy.co.uk administration team uses Google WorkSpaces for internal operations. From time to time, a user may correspond with a member of the Lasting-legacy.co.uk team for support and other queries. If a user emails the Lasting-legacy.co.uk team, then email data (email, contact information, attachments, etc.) will be stored on Google’s servers within the European Data Region.
Applications covered under this data policy;
· Google Calendar
· Gmail
· Google Drive
· Google Chat
· Google Meet
· Google Docs
· Google Forms
· Google Docs
· Google Slides
Lasting-legacy.co.uk use Google ReCAPTCHA, which helps our website prevent spam and block "bots." The program determines whether the user is a natural person or a "bot" to stop "automated software" from weighing down the site.
Lasting-legacy.co.uk pages include embedded content and products from social media companies, such as Youtube, that helps our website to show the quick demo.
Google is used for the optimisation and personalisation of services. Select Data is shared with Google Analytics through the use of cookies.
Credit & Payment Card Information
Lasting-legacy.co.uk uses third-party payment processors Stripe Payments to process payments made for products and services via the Website. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards, and your billing information (which is only used by these payment processors for the purpose of performing fraud protection) is encrypted before being communicated to them. Your credit card details are communicated directly from your browser to these payment processors - Lasting-legacy.co.uk never sees your total Permanent Account Number (PAN). This means that the payment form is either off-site or displayed in a frame on the payment page. Stripe’s TOS are available here
Special Notification For European Union Residents
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. Cookies help us to distinguish you from other uses of our website.
Within your browser settings, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you, so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete all cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites. See below for browser specific instructions;
· Safari
· Opera
Data retention: We will only retain your personal data for as long as necessary to achieve the purpose for which it was collected. Once the purpose for which the data was collected has been achieved, we will delete the data.
Data security: We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.
Your rights: You have the following rights in relation to your personal data:
The right to access your personal data
The right to rectify your personal data
The right to erase your personal data
The right to restrict processing of your personal data
The right to object to processing of your personal data
The right to data portability
If you wish to exercise any of your rights, please contact us at
International transfers
If we transfer your personal data to a country outside of the EEA, we will take steps to ensure that your personal data is protected in accordance with the GDPR. This may include using standard contractual clauses approved by the European Commission, or transferring your personal data to a country that has been deemed to have adequate data protection laws in place by the European Commission.
Where do We Store Data
Lasting-legacy.co.uk transfers, processes and stores data about you on servers located in several countries, for example, where we subcontract processing to or share your personal information with third parties (referred to in section 3). Your Personal Information may therefore be transferred to, processed and stored in a country different from your country of residence. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by third parties that are located in a country outside of the EEA and Switzerland. Data that leaves the EEA is still protected under GDPR .
Security
We are committed to protecting the security of your data. We use various security technologies and procedures to help protect your data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure your privacy is safeguarded at every level of our organisation. We will continue to update policies and implement additional security features as new technologies become available. Where we have given you a password which enables you to access certain parts of our Site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.
Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our Site. Any transmission of data is at your own risk. Once we receive your data, we will use appropriate security measures to seek to prevent unauthorised access or disclosure.
Use Of Data (UoD)
We use the data that we collect about you for the following purposes:
· To maintain and improve our website, including personalising your online experience, film and ensuring content is presented in the most effective manner for you;
· To administer your account;
· Inform you about products and services that we offer and;
· To notify you about changes to our services, the website or this Privacy Policy;
· As part of our efforts to keep the website safe and secure;
· To administer our website and for internal operations, including troubleshooting, data analysis, research, testing, statistical and survey purposes.
Disclosure Of Information
Business Operations: To carry out certain business functions, such as payment processing or e-mail delivery, we may hire other companies to perform services on our behalf. We may disclose personal information we collect about you to these companies to enable them to perform these services. By way of example, information relating to your order which we have combined with other personal information (as explained above), may be shared with the third-party service providers that assist us in providing our service.
Law Enforcement, protection of Lasting-legacy.co.uk and our customers: We may also disclose personal information in other circumstances as required by law. We also reserve the right to disclose your information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our terms of use, or to protect the rights or property of Lasting-legacy.co.uk or others.
Changes to this privacy policy
We may update this privacy policy from time to time. If we make any changes, we will post the updated privacy policy on our website.
Contact us
For general queries or support, email
If you have any questions about this privacy policy, please contact us here